Refund Policy
Last Updated: Sep 09, 2026
21-Day Money-Back Guarantee
If you're not satisfied with DoReach for any reason, you can request a full refund within 21 days of the date your payment was made — no conditions, no questions asked, and no need to justify your request.
How to Request a Refund
Email us at support@doreach.io from the address associated with your DoReach account, and let us know you'd like a refund. That's all we need — you don't have to explain why, and we won't try to talk you out of it.
What You Get
- A full refund of the payment made, back to your original payment method.
- No cancellation fees, no partial refunds, and no deductions for usage.
- Processing typically completed within 5–10 business days, depending on your bank or card provider.
Eligibility Window
This guarantee applies to any payment made to DoReach, provided the refund request is made within 21 days of that payment date. Requests made after the 21-day window will be reviewed on a case-by-case basis — reach out to support@doreach.io and we'll do our best to help.
What Happens to Your Account
Once a refund is issued, your paid subscription is cancelled and your account reverts to the free plan (or is closed, if you prefer — just let us know). Any data associated with your account is handled per our Privacy Policy.
Contact Us
Questions about this policy? Reach out any time:
Email: support@doreach.io
Website: doreach.io